SMS Terms & Conditions for Ellis Family Insurance Agency Inc
Stay informed and connected with Ellis Family Insurance Agency Inc. We offer convenient text message communications to keep you updated on your insurance needs. Review our SMS terms and conditions to understand how we use text messaging to serve you better.
Why we use text messages for your convenience
Ellis Family Insurance Agency Inc uses text messaging to provide timely, convenient, and efficient communication with our clients. SMS allows us to quickly respond to questions, schedule appointments, send quote updates, provide policy and billing reminders, request information needed to complete insurance applications, and communicate important service-related updates.
Our goal is to make it easier for clients to stay informed and receive the support they need without unnecessary delays. We only send text messages to individuals who have provided their consent, and we are committed to respecting their communication preferences and privacy.
Types of messages you can expect
With your consent, Ellis Family Insurance Agency Inc may send text messages related to your insurance needs, including:
- Insurance quote updates and follow-ups
- Appointment confirmations and reminders
- Policy information and renewal reminders
- Requests for documents or additional information needed to process your quote or policy
- Billing and payment reminders
- Customer service responses and support
- Claim-related updates and communications
- Important agency announcements that may affect your policy or requested services
Message frequency will vary depending on your interactions with our agency and the services you request. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP, or reply HELP for assistance.
How to opt out of text messages
You can opt out of receiving text messages from Ellis Family Insurance Agency Inc at any time by replying STOP to any SMS message you receive from us. Once we receive your request, you will no longer receive text messages from our agency unless you choose to opt back in.
If you need assistance or have questions about our text messaging program, simply reply HELP to any message or contact our office directly. Our team will be happy to assist you with your communication preferences or answer any questions you may have.
Please note that opting out of text messages will not affect other important communications related to your insurance policy that may be sent through other methods, such as email or phone calls, when necessary.
Are there any extra fees for text messages?
No. Ellis Family Insurance Agency Inc does not charge customers any additional fees to receive text messages. However, standard message and data rates may apply according to your mobile carrier's plan. Please check with your wireless provider if you have questions about your text messaging or data charges.