Our commitment to your privacy
At Ellis Family Insurance Agency Inc, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.
Information we collect and how we use it
We collect only the information necessary to provide personalized insurance services and support our clients. This may include your name, phone number, email address, mailing address, date of birth, driver's license information, property or vehicle details, and other information needed to prepare insurance quotes, issue policies, or service your account.
We use this information to:
- Provide insurance quotes and policy recommendations.
- Process insurance applications and policy changes.
- Communicate about your quotes, policies, claims, or appointments.
- Respond to your questions and customer service requests.
- Send policy updates, reminders, and other important communications.
- Send SMS messages only when you have provided your consent.
We collect and use your information solely to provide quality insurance services and improve your experience with our agency.
How we protect your personal information
Protecting our clients' personal information is a top priority at Ellis Family Insurance. We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or misuse.
Access to personal information is limited to authorized personnel and trusted service providers who require it to perform their job responsibilities or provide services on our behalf. We also work with reputable technology providers and follow industry best practices to help safeguard the information you share with us.
While no method of transmitting or storing data can be guaranteed to be 100% secure, we are committed to handling your personal information responsibly and continuously working to maintain its privacy and security.
Your privacy choices and rights
We believe you should have control over your personal information. As our client, you have the right to:
- Request access to the personal information we have about you.
- Request corrections if any of your information is inaccurate or outdated.
- Ask us to update your contact information at any time.
- Opt out of marketing emails or text messages by following the unsubscribe instructions or replying STOP to SMS messages.
- Withdraw your consent to receive text message communications at any time.
- Contact us with questions about how your information is collected, used, or protected.
Please note that we may be required to retain certain information as necessary to provide insurance services, comply with legal or regulatory requirements, or fulfill contractual obligations.
If you have any questions or requests regarding your personal information, please contact Ellis Family Insurance at [[phonenumber]] or [[email]]. We are committed to handling your information responsibly and respecting your privacy.
Contact us with any questions
Your trust is important to us. If you have any concerns about our privacy practices, please do not hesitate to reach out. We are here to help.